पेंशन और पेंशनभोगी कल्याण विभाग Department of 
Functions & Duties
| S.No | Concerned Authority | Functions and duties |
|---|---|---|
| 1 | D/o P&PW | Policy Matter with regard to retirement benefits: - Policy Formulation/ Framing of Rules - Interpretation of policy/ rules - Relaxation of rules in individuals cases - Exemption from rules - Facilitating Redressal of grievances |
| 2 | Head of office of the Ministry/ deptt. from where employees retired | - verification of service - making good omissions in service Book - Processing, calculation and sanction of retirement benefits/ revision thereof - Forwarding of pension papers to PAO |
| 3 | PAO | - Preparation and issue of Pension Payment Order (PPO) - Forwarding the PPO to CPAO - Amendment/ revision of PPOs |
| 4 | CPAO | - Issue of Special Seal Authority (SSA) to the concerned link branch of banks - Accounting procedure |
| 5 | Paying branch (Pension Disbursing authority) opted by the pensioners | - Disbursement of pension/ DR - Calculation of arrears of pension/ FP - Disbursement of FMA - Restoration of commuted portion of pension after 25 years - Grant of FP on the death of pension |
